All products sold by Mum Muah have a warranty according to the laws in force in Romania, 449 art. 16 of 2003. The warranty period of the products is 30 days.
During the warranty period, products that have failed due to material or manufacturing defects are repaired or replaced as appropiate. Mum Muah assumes expertise, repair and/or free replacement of defective products. Products that cannot be repaired will be replaced by Mum Muah. If the model is no longer sold, the product will be replaced with another similar product, with the application of the price difference or will be reversed at the customer's request. The cost of transport to Mum Muah will be borne by the customer, and the return of the product by Mum Muah.
The purchased products do not represent the object of the guarantee in the following situations:
1. If the products have defects or damage caused by liquids, if there are foreign objects / materials on the surface of the products, if there are burns caused by improper use of the product, if they have been washed in the washing machine when the material blend does not allow it or dry clothes dryer.
2. Failure by the user to comply with the conditions of handling, transport, storage, use and maintenance provided by the manufacturer.
3. Aesthetic physical damage (tears, scratches) is not the object of the warranty.
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